Telephone: 904.777.6656
Fax: 904.777.6652
6195 Lake Gray Blvd., Suite 5
Jacksonville, Florida 32244
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Telephone Accessories
Telephone Headsets are a critical piece of any telephone system. Click here to learn more about these.
Overhead Paging Systems can be used to effectively communicate information throughout your organization.
Polycom makes the world’s most popular conference phones, with nearly 2 million in use today. There are Polycom phones available to fit every need, from desktops and small offices to large conference rooms. Explore our lineup of conference room, desktop and wireless solutions. Click here to download a brochure.
Uninterruptible Power Supplies (UPS)
Uninterruptible Power Supplies (also known as Battery Back-up Systems) are a must for all your telecommunications and computer inventory. Communications Solutions, Inc. works with several manufacturers and can provide you with a solution that best suits your needs.
Florida is the lightning capital of the United States with an average of over 70 lightning storms each year. Lightning is responsible for millions of dollars in telecommunications equipment damage in the state of Florida alone. Surge protection of your telecommunications is a small investment and should be checked annually.
A study by AT&T showed that:
• 7 out of 10 business customers are put on hold.
• 85% of these customers will remain on the line if there is a message on hold.
• Without a message, 88% will hang up and 34% of those who hang up will not call back.
• 90% of all business callers prefer message on hold systems to other alternatives.
Message on Hold can provide many additional benefits to your business:
• Inform customers of services and/or products available
• Answer common customer questions
• Give the customer something worthwhile to listen to instead of silence
• Promote your business in a positive manner
• Prevent customers from hearing competitors ads if you just use a radio station
Call Accounting Systems record, translate and report on telephone call activity. This powerful tool is used by most corporations to control expenses, allocate cost and increase productivity.